Don’t be annoying

I was watching a very busy event producer work hard this week. Hundreds of people required her attention at the miniscule level across many facets of the day.

It was astonishing to see how many people would take her precious time talking about themselves and telling her stories that were entirely self-serving, and not necessary for that moment or helpful to her at all.

As leaders we need to realise that a massive part of our job is to serve and to instil certainty. Crapping on at someone about yourself in the inappropriate moments sub-consciously turns people off. If you’re really unlucky then it’ll cross their conscious mind too.

Serve. Serve. Serve.