Both creative teams and event production teams face similar dreams. They want their audiences to hear their voice, their messages.

I provide Creative Direction services to creative teams and event production designers who want to convey important messages to their audiences through combining the depth of human psychology with creative style.

Audiences online or in person want experience, not information. Audiences deserve experiences that will propel them into action and progress. But standing out enough in the age of constant messaging online and incidental communications isn’t always easy. Combining creativity and psychology is important to connect to audiences in the way that means something to them.

Creative teams in organisations that have strong ties to their members, clients and community who support messages like R U OK? and other initiatives could simply repost or share messages online. But finding their own beliefs, messages and voice whilst supporting these campaigns is a stronger association for their own community. Building very strong relationships comes from a place of congruent and rigorous communication.

Event production teams are curators too! They face the challenges of creating events that are forward thinking, well designed, deeply inspiring and engaging audience action year after year. It’s easy to fall into the trap of transacting the organisation of the event with a task list as long their arm. But to design from a psychological viewpoint adds weight to the experience. When people feel heard and understood they are more likely to act. If that’s important to your campaign, then designing it from the audience’s perspective and psychology is important.

Teams working in this space need support to think more deeply about their messages and audience particularly from a psychosocial and creative perspective. These teams have incredible intent to deliver something important to their network and find they are missing the behavioural change skillet. Moving ideas or thinking into action is a deeply human pursuit, and if creatives and producers want changes through their communication, understanding motivation and obstacles in their clients is imperative. Teams who add this layer to their campaigns and events feel relieved that their work has a sound behavioural element, mixed with creative formats that will ensure their audiences receive their messaging and content in ways that matter to all involved.

 

My Creative Direction services are perfect for any team that is looking to:

  • Create a unique and cutting-edge experiences for their clients;

  • Ensure that their offerings are relevant, useful and backed by human behaviour knowledge;

  • Get a fresh perspective from a person who curates and designs outside of the team’s normal setting; and

  • Do the right thing by their organisation and reputation.

Case Study: Humans of HIF

“I’ve worked with Suzanne on a number of creative projects over the years, most recently in September 2019 when I engaged her to design, direct and produce HIF’s annual Mental Health Week video. 

As in previous years, the video would feature HIF staff participating in an activity which reiterated the importance of taking care of your mental health, while understanding that you’re not alone in how you think and feel.

To kick off the planning phase, Suzanne conducted a workshop with HIF’s marketing team to seek out insights and ideas that aligned with the 2019 MHW theme of ‘Strengthening Our Community – Live, Learn, Work, Play.’

As a highly creative global expert in behavioural change, it wasn’t long before the perfect idea struck Suzanne. The ‘Circle of Commonality’ project was born, and what followed was a social experiment that aimed to remind viewers that “although roles and identities play an important part of who we are, the traits of humans and the characteristics of humanity far outweigh any label we’ll ever give ourselves.”

On the day of filming, around 30 HIF staff – including the Managing Director – took part in the experiment. The outcome was fascinating, extremely moving, and clearly reflected Suzanne’s input to the process; input that was deeply embedded in psychology and creativity to ensure the key messages were received by the audience. 

Prior to this, Suzanne also collaborated on HIF’s 2018 MHW video project, aptly titled “We’re all in this together.” Perhaps more so than ever right now, that message remains an important one. 

On a personal level, I thoroughly enjoy and appreciate every meeting I have with Suzanne. She has an incredible mind, underpinned by a high degree of professionalism, positivity and a fantastic sense of humour. I always leave our encounters feeling informed, educated and inspired, and I wouldn’t hesitate to recommend her services.

Nikki Atack Former Head of Marketing & Communications, Health Insurance Fund of Australia (HIF)